Privacy Policy

Dayaxe Inc. (“Dayaxe,” “we,” “us”) operates the platform at https://hotels.dayaxe.com and related services for hotels, resorts, and their day guests. This policy explains what we collect, how we use it, and the choices you have.

If you have questions, reach us at [email protected].

Information you provide

• Partner account details: hotel name, property address, contact name, business email, and role.
• Listing content: amenity descriptions, photos, pricing, capacity, and availability you upload.
• Payment details: banking information used to receive payouts, processed by regulated payment providers. Dayaxe does not store full card numbers.
• Support and correspondence: messages you send to our team.

Information collected automatically

• Usage data: pages viewed, features used, device type, approximate location derived from IP, and timestamps.
• Cookies and similar technologies: used for authentication, session continuity, and aggregated analytics.

• Provide, operate, and improve the Dayaxe platform.
• Process bookings between day guests and hotel partners.
• Send transactional emails (booking confirmations, payout notifications, receipts).
• Send partnership communications you can opt out of at any time.
• Detect fraud, abuse, and enforce our Terms of Service.
• Comply with legal obligations, including tax reporting in applicable jurisdictions.

We share information only as needed to operate the service:

• Hotel partners receive guest details needed for check-in (name, booking time, pass type).
• Service providers that host our infrastructure, process payments, send email, or provide analytics under strict contractual protections.
• Legal authorities when compelled by valid legal process, or to protect the safety of users and the public.
• In a business transfer if Dayaxe is involved in a merger, acquisition, or asset sale, subject to continuity of this policy.

We do not sell personal information.

We retain account and transaction data for as long as the partnership is active and for a reasonable period afterwards to meet legal, tax, and accounting obligations (typically up to seven years). Usage logs are retained for shorter periods.

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to opt out of certain uses. To exercise a right, email [email protected]. We respond within the timeframe required by applicable law (e.g., 45 days under the CCPA).

California residents may designate an authorized agent. EU/UK residents may contact a supervisory authority if concerns are unresolved.

We use first-party cookies for authentication and session management, and aggregated analytics (e.g., Google Analytics with IP anonymization) to understand platform performance. You can disable cookies in your browser, but parts of the service may stop working.

We use industry-standard safeguards including encryption in transit (TLS), encryption at rest for sensitive data, access controls, and periodic security reviews. No system is completely secure; notify us promptly if you suspect unauthorized access.

The Dayaxe platform is intended for business partners and adult guests. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

Dayaxe operates in the United States. If you access the service from outside the US, your information may be transferred to and processed in the US under safeguards consistent with applicable law.

We may update this policy as our service evolves. Material changes will be announced on this page with a new “last updated” date, and when appropriate, by email to partner contacts.

Dayaxe Inc.
Email: [email protected]